IT Monitoring and Alerts
Event management
Dependency mapping
Alerting and reporting
Automatic device discovery
Monitoring as a Service
Non intrusive monitoring with high uptime
Every minute, an estimated 4,800 end points are connected to the Internet.* Can your monitoring solution handle them all?
Win back control; make smart business decisions based upon fact; track and monitor your infrastructure wherever it may be – Public Cloud, Private Cloud, Virtual, Physical, Data Centre or Mobile, it doesn’t matter. Enable your business to consume IT as, where and how they need whilst improving service levels and staying in control.
mcrIT understands the pain of enabling today’s dynamic IT environments. We’ve scoured the world and integrated the best of the best monitoring and management tools into a single platform, delivered to you as a reliable set-and-forget service.
Call Us Now 1300 30 30 67
| Function | Outcome |
|---|---|
| Alerting | Ensure the right people receive the right alerts, at the right time |
| As-a-Service | We’ve built it so you don’t have to. On-demand consumption |
| Asset Management | Keep control of your IT assets, with built-in asset management features |
| Dashboards | See only the information that matters in a single, customized view |
| Dependency Mapping | Identify root cause quickly through automatic discovery and mapping your IT environment, whether on-prem, cloud or hybrid |
| Discovery | Stay in control of your evolving infrastructure with automatic discovery of devices |
| Event Management | Stop looking for a needle in a haystack. Manage the influx of events with powerful data segmentation capabilities |
| PowerApps | Over 1,500 free PowerApp monitoring applets help you monitor just about everything |
| Reporting | Improve planning and ensure that business services are delivered according to SLAs |
| Runbook Automation | Reduce the manual task burden with full runbook automation, completely integrated with event management, alerting and ticketing |
| Ticketing | Notify the correct teams and resolve problems faster through our in-built ticketing system, or tie into your own such as ServiceNow |
* IDC (2015) Mid-Year Review of the Internet of Things [webinar] Available at http://www.idc.com/getdoc.jsp?containerId=IDC_P32952
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Health Services Union Managed Backup Service “We had a recent incident where we needed to restore the data from a prior employee’s mailbox. The user had erased his inbox and so much time had passed that we believed the data was lost and could not be retrieved. However, the Veeam Backup system easily restored it to [...]
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Australian Government Department Extensive Managed Services Solution Industry Federal Government The Project To transition the client from an existing supplier and provide a comprehensive managed services solution. Customer Challenge Health Assessments across the network and systems infrastructure identified the need for significant remediation to the IT environment. At the same [...]
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ATS Building Products Managed Services: Computer, Networking and Desktop Management "We initially contracted mcrIT for 18 months, but we have extended our contract and extended our use of mcrIT Services. We are seeing improvements in our customer and employee experience and I no longer have to worry about my technology failing" Haytham Moshi, CEO of ATS [...]
Why Choose Us
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- 100% Australian owned and operated
- Local vendor certified engineers
- 30 years of delivering quality solutions and services in Australia
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What Clients Say
I recommend mcr to any company that requires a high level of responsiveness, technical proficiency, and a secure IT environment