Cisco Support Services

mcr Cisco Support services. Vendor-backed & certified extended support.

At mcr, we understand that your IT infrastructure is the lifeline that connects your business to your customers and suppliers. Technology is now a board-level issue and outages are factors affecting shareholder value. This makes it more important than ever to have proactive support for your network infrastructure.

Designed to support, optimise, and secure your network, our services allow you to focus on running your business. Supported and endorsed by Cisco, Partner Shared Support (PSS) gives you access to all IOS updates, patches and SLA guarantees as per SmartNet contracts.

With Cisco Partner Shared Support, brought to you by mcr, you’re more than just a number. You have a single point of contact assigned for the life of your contract who knows you and your business. Global research suggests that whilst investment in technology continues, there’s still a lack of investment in monitoring tools which can streamline IT network performance and maximize technology ROI. The value for businesses who do take the time to implement such IT monitoring tools is clear, with leading global analysts state that technology outages can cost businesses between US $100-500k per hour.

For a no-obligation discussion call our office on 1300 30 30 67
to arrange for an assessment.

Contact Us

Networking and Security Services

Responsive, reliable and effective business-oriented services

Networking and Security Services

Wide range of managed networking and security services.  Browse service offerings for:

End User Computing

Extensive monitoring and Service desk services

End User Computing

Wide range of end user services.  Browse  offerings for:

Managed IT

You name it, we manage IT

Managed IT

Deal with the managed IT service experts.  Browse service offerings for:

Case Studies


Marriott Hotels Case Study

Marriott Hotels Managed Network Services "mcrIT have helped us significantly improve the guest experience by delivering a cost-effective and scalable server, storage and backup solution.”  Krishna Chua, Sydney, Marriott International Hotels About Marriott Hotels Marriott International Inc. is one of the world’s most well-established hotel chains. Founded in 1957, the company operates, franchises [...]

Why Choose Us

      • 100% Australian owned and operated
      • Local vendor certified engineers
      • 30 years of delivering quality solutions and services in Australia

What Clients Say

I recommend mcr to any company that requires a high level of responsiveness, technical proficiency, and a secure IT environment

Michael Boyd (Infrastructure Manager), IRi Aztec