Cisco Support Services
mcr Cisco Support services. Vendor-backed & certified extended support.
At mcr, we understand that your IT infrastructure is the lifeline that connects your business to your customers and suppliers. Technology is now a board-level issue and outages are factors affecting shareholder value. This makes it more important than ever to have proactive support for your network infrastructure.
Designed to support, optimise, and secure your network, our services allow you to focus on running your business. Supported and endorsed by Cisco, Partner Shared Support (PSS) gives you access to all IOS updates, patches and SLA guarantees as per SmartNet contracts.
With Cisco Partner Shared Support, brought to you by mcr, you’re more than just a number. You have a single point of contact assigned for the life of your contract who knows you and your business. Global research suggests that whilst investment in technology continues, there’s still a lack of investment in monitoring tools which can streamline IT network performance and maximize technology ROI. The value for businesses who do take the time to implement such IT monitoring tools is clear, with leading global analysts state that technology outages can cost businesses between US $100-500k per hour.
For a no-obligation discussion call our office on 1300 30 30 67
to arrange for an assessment.
Networking and Security Services
Responsive, reliable and effective business-oriented servicesNetworking and Security Services
Wide range of managed networking and security services. Browse service offerings for:
End User Computing
Extensive monitoring and Service desk servicesEnd User Computing
Wide range of end user services. Browse offerings for:Managed IT
You name it, we manage ITManaged IT
Deal with the managed IT service experts. Browse service offerings for:Case Studies
Marriott Hotels Case Study
Marriott Hotels Managed Network Services "mcrIT have helped us significantly improve the guest experience by delivering a cost-effective and scalable server, storage and backup solution.” Krishna Chua, Sydney, Marriott International Hotels About Marriott Hotels Marriott International Inc. is one of the world’s most well-established hotel chains. Founded in 1957, the company operates, franchises [...]
Krispy Kreme Case Study
Krispy Kreme Managed Network Services "mcrIT have helped future proof our business through the implementation of proactive monitoring, redundancy and security to our IT network.” Jason Fraser, Head of IT, Krispy Kreme ANZ About Krispy Kreme Sweet treat brand Krispy Kreme, launched in Australia in 2003. The Australian market was the first country [...]
Odyssey House Case Study
Odyssey House Secure Remote Work Solution "mcrIT have helped us to deliver our mission by building a secure and flexible IT foundation that our staff and clients can rely on. If you’re an NFP looking for an IT Managed Services partner, I’d highly recommend mcrIT.” Julie Babineau, CEO, Odyssey House About Odyssey [...]
Why Choose Us
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- 100% Australian owned and operated
- Local vendor certified engineers
- 30 years of delivering quality solutions and services in Australia
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What Clients Say
I recommend mcr to any company that requires a high level of responsiveness, technical proficiency, and a secure IT environment