Australian Red Cross SD WAN and Managed Network Solution
Australian Red Cross “The best thing about working with mcrIT was the dedicated team The engineers were on time; turnaround was quick, and we were provided quick responses to our questions. They were flexible in their approach, and open to our commercial requirements. In some instances, the project schedule [...]
How mcrIT helped Kildare Road Medical Centre adapt during Covid-19
Kildare Road Medical Centre “Working with mcrIT means we have peace of mind that patient files are easily accessible anywhere and anytime, and are backed up, safe and secure.” Peter Rushton, CEO, Kildare Road Medical Centre How mcrIT helped Kildare Road Medical Centre adapt [...]
Environmental Defenders Office Secure Remote Work Solution
Environmental Defenders Office Secure Remote Work Solution "We have been very impressed with the level of service and support from mcrIT, and we certainly have shared values which is very important to us. I have already referred mcrIT to colleagues at other NFP organisations.” Eamon Fraser-Crooks, IT Manager, [...]
HSU Managed Back Up
Health Services Union Managed Backup Service “We had a recent incident where we needed to restore the data from a prior employee’s mailbox. The user had erased his inbox and so much time had passed that we believed the data was lost and could not be retrieved. However, [...]
Australian Government Department
Australian Government Department Extensive Managed Services Solution Industry Federal Government The Project To transition the client from an existing supplier and provide a comprehensive managed services solution. Customer Challenge Health Assessments across the network and systems infrastructure identified the need for significant [...]
ATS Building Products Managed Services
ATS Building Products Managed Services: Computer, Networking and Desktop Management "We initially contracted mcrIT for 18 months, but we have extended our contract and extended our use of mcrIT Services. We are seeing improvements in our customer and employee experience and I no longer have to worry about [...]
ACN Pacific Managed Services
ACN Pacific Managed Services Solution: Servers, Network and Security ‘’mcrIT have added tremendous value to our IT infrastructure team and have proven to have their client’s interests front-and-centre in everything they do. Ultimately, a successful engagement comes down to both parties wanting to make the relationship work as [...]
Atlas Engineering – Managed Services
Atlas Engineering - Managed Services Ongoing Desktop support solution for all employees “mcrIT have helped to improve our business processes considerably, and I have peace of mind that our employees are protected.” Scott Rudram, General Manager, Atlas Engineering Industry Engineering Consulting The Project Deliver a [...]
Business Continuity Program as a Service
This corporate is one of the largest employers of security guards in the country. With 11 major operational centres nationally, this organisations focus is on meeting some of the strictest and most comprehensive SLA’s of any sector to their various government (state and federal) customers. With oversight from their customers and their global head office being constant, meeting management and reporting SLA’s is absolutely critical to their ability to operate in their chosen markets.
End-to-end Managed Services
The Health Services Union (HSU) is a professional services organisation who diligently represent their membership of around 31,000 health care professionals. Test The ROI was achieved in the 5th month of the service – costs for support across the business were reduced by 50%, Capex went from a six figure expected sum to zero, and 3 new services were made available to their members that were expected to take 12 to 18 months to deliver – a key metric for the HSU is member retention rate and that was improved by 10% over that first 5 months.