• IT Monitoring and Alerts

  • Event management

  • Dependency mapping

  • Alerting and reporting

  • Automatic device discovery

Beyond tech support – monitoring and reporting to keep you safe

Find IT Problems Before They Find You

Whenever a device is connected to the Internet (or corporate network) we can monitor, schedule and create automated reports that capture the status of anti-virus and Microsoft patching compliance as well as software downloads. This allows us to identify and repair potential problems, maintaining a secure environment.

Secure Your Environment with Best Practice Patching

Patch management is essential for protecting your systems from known attacks. We are able to patch multiple machines simultaneously, and manage by exception, so you can secure more endpoints.

Find & Fix IT Issues Faster Than Users Can Report Them

We are positioned to deliver the best possible reactive and proactive response times. With options for maintenance, software distribution and more, we help you spend less time putting out fires.

Call Us Now 1300 30 30 67

Contact Us
Function Outcome
Alerting Ensure the right people receive the right alerts, at the right time
As-a-Service We’ve built it so you don’t have to. On-demand consumption
 Asset Management Keep control of your IT assets, with built-in asset management features
Dashboards See only the information that matters in a single, customized view
Dependency Mapping Identify root cause quickly through automatic discovery and mapping your IT environment, whether on-prem, cloud or hybrid
Discovery Stay in control of your evolving infrastructure with automatic discovery of devices
Event Management Stop looking for a needle in a haystack. Manage the influx of events with powerful data segmentation capabilities
PowerApps Over 1,500 free PowerApp monitoring applets help you monitor just about everything
Reporting Improve planning and ensure that business services are delivered according to SLAs
Runbook Automation Reduce the manual task burden with full runbook automation, completely integrated with event management, alerting and ticketing
Ticketing Notify the correct teams and resolve problems faster through our in-built ticketing system, or tie into your own such as ServiceNow

* IDC (2015) Mid-Year Review of the Internet of Things [webinar] Available at http://www.idc.com/getdoc.jsp?containerId=IDC_P32952

Networking and Security Services

Responsive, reliable and effective business-oriented services

Networking and Security Services

Wide range of managed networking and security services.  Browse service offerings for:

End User Computing

Extensive monitoring and Service desk services

End User Computing

Wide range of end user services.  Browse  offerings for:

Managed IT

You name it, we manage IT

Managed IT

Deal with the managed IT service experts.  Browse service offerings for:

Case Studies

2021-03-23T13:02:47+11:00

Environmental Defenders Office Secure Remote Work Solution

Environmental Defenders Office Secure Remote Work Solution "We have been very impressed with the level of service and support from mcrIT, and we certainly have shared values which is very important to us.  I have already referred mcrIT to colleagues at other NFP organisations.” Eamon Fraser-Crooks, IT Manager, EDO Supporting Australia’s Environmental [...]

2021-03-23T16:01:33+11:00

HSU Managed Back Up

Health Services Union Managed Backup Service “We had a recent incident where we needed to restore the data from a prior employee’s mailbox. The user had erased his inbox and so much time had passed that we believed the data was lost and could not be retrieved. However, the Veeam Backup system easily restored it to [...]

2020-03-12T07:12:18+11:00

Australian Government Department

Australian Government Department Extensive Managed Services Solution Industry Federal Government The Project To transition the client from an existing supplier and provide a comprehensive managed services solution. Customer Challenge Health Assessments across the network and systems infrastructure identified the need for significant remediation to the IT environment.  At the same [...]

Why Choose Us

      • 100% Australian owned and operated
      • Local vendor certified engineers
      • 30 years of delivering quality solutions and services in Australia

What Client’s Say

I recommend mcr to any company that requires a high level of responsiveness, technical proficiency, and a secure IT environment

Michael Boyd (Infrastructure Manager), IRi Aztec