Monitoring

Monitoring 2018-03-23T06:38:33+00:00
  • IT Monitoring and Alerts

  • Event management

  • Dependency mapping

  • Alerting and reporting

  • Automatic device discovery

Monitoring as a Service

Non intrusive monitoring with high uptime

Every minute, an estimated 4,800 end points are connected to the Internet.* Can your monitoring solution handle them all?

Win back control; make smart business decisions based upon fact; track and monitor your infrastructure wherever it may be – Public Cloud, Private Cloud, Virtual, Physical, Data Centre or Mobile, it doesn’t matter. Enable your business to consume IT as, where and how they need whilst improving service levels and staying in control.

mcr Computer Resources understands the pain of enabling today’s dynamic IT environments. We’ve scoured the world and integrated the best of the best monitoring and management tools into a single platform, delivered to you as a reliable set-and-forget service.

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Function Outcome
Alerting Ensure the right people receive the right alerts, at the right time
As-a-Service We’ve built it so you don’t have to. On-demand consumption
 Asset Management Keep control of your IT assets, with built-in asset management features
Dashboards See only the information that matters in a single, customized view
Dependency Mapping Identify root cause quickly through automatic discovery and mapping your IT environment, whether on-prem, cloud or hybrid
Discovery Stay in control of your evolving infrastructure with automatic discovery of devices
Event Management Stop looking for a needle in a haystack. Manage the influx of events with powerful data segmentation capabilities
PowerApps Over 1,500 free PowerApp monitoring applets help you monitor just about everything
Reporting Improve planning and ensure that business services are delivered according to SLAs
Runbook Automation Reduce the manual task burden with full runbook automation, completely integrated with event management, alerting and ticketing
Ticketing Notify the correct teams and resolve problems faster through our in-built ticketing system, or tie into your own such as ServiceNow

* IDC (2015) Mid-Year Review of the Internet of Things [webinar] Available at http://www.idc.com/getdoc.jsp?containerId=IDC_P32952

Networking and Security Services

Responsive, reliable and effective business-oriented services

Networking and Security Services

Wide range of managed networking and security services.  Browse service offerings for:

End User Computing

Extensive monitoring and Service desk services

End User Computing

Wide range of end user services.  Browse  offerings for:

Managed IT

You name it, we manage IT

Managed IT

Deal with the managed IT service experts.  Browse service offerings for:

Case Studies

2018-08-02T12:08:14+00:00

ATS Building Products Managed Services

ATS Building Products Managed Services: Computer, Networking and Desktop Management "We initially contracted mcr for 18 months, but we have extended our contract and extended our use of mcr Services. We are seeing improvements in our customer and employee experience and I no longer have to worry about my technology failing" Haytham Moshi, CEO of ATS [...]

2018-05-02T05:14:04+00:00

ACN Pacific Managed Services

ACN Pacific Managed Services Solution: Servers, Network and Security ‘’mcr have added tremendous value to our IT infrastructure team and have proven to have their client’s interests front-and-centre in everything they do. Ultimately, a successful engagement comes down to both parties wanting to make the relationship work as well as quality resources. We have been the [...]

2018-07-23T22:02:48+00:00

Atlas Engineering – Managed Services

Atlas Engineering - Managed Services Ongoing Desktop support solution for all employees “mcr have helped to improve our business processes considerably, and I have peace of mind that our employees are protected.” Scott Rudram, General Manager, Atlas Engineering Industry Engineering Consulting The Project Deliver a comprehensive desktop support program to cover all the [...]

Why Choose Us

      • 100% Australian owned and operated
      • Local vendor certified engineers
      • 30 years of delivering quality solutions and services in Australia

What Clients Say

I recommend mcr to any company that requires a high level of responsiveness, technical proficiency, and a secure IT environment

Michael Boyd (Infrastructure Manager), IRi Aztec