mcr Managed Services
Deal With the Responsive and Reliable Sydney-Based Managed Service Experts
We are passionate about driving value out of IT through innovative managed service offerings. Our solutions leverage creativity to deliver value to your business. ITIL methodologies underpin all our managed service solutions. We start by understanding your business and its objectives. Our customers experience high returns from their IT spend since we align the services we provide with their objectives. Choose from standard or bespoke managed service offerings to get the appropriate technology and QOS for your needs.
We offer a broad range of managed IT services. This includes peace-of-mind offerings such as pro-active monitoring and a range of services to enable the operation of your business in an agile manner. We focus on service excellence. Our customers deal directly with technical staff based in Australia. Our helpdesk employs technical staff to deal with the initial call to identify the required action faster. Browse our range of managed service solutions below which are designed to bring value back into your business.
ACN Pacific Managed Services Solution: Servers, Network and Security ‘’mcr have added tremendous value to our IT infrastructure team and have proven to have their client’s interests front-and-centre in everything they do. Ultimately, a successful engagement comes down to both parties wanting to make the relationship work as well as quality resources. We have been the [...]
This corporate is one of the largest employers of security guards in the country. With 11 major operational centres nationally, this organisations focus is on meeting some of the strictest and most comprehensive SLA’s of any sector to their various government (state and federal) customers. With oversight from their customers and their global head office being constant, meeting management and reporting SLA’s is absolutely critical to their ability to operate in their chosen markets.
The Health Services Union (HSU) is a professional services organisation who diligently represent their membership of around 31,000 health care professionals. Test The ROI was achieved in the 5th month of the service – costs for support across the business were reduced by 50%, Capex went from a six figure expected sum to zero, and 3 new services were made available to their members that were expected to take 12 to 18 months to deliver – a key metric for the HSU is member retention rate and that was improved by 10% over that first 5 months.
Why Choose Us
- 100% Australian owned and operated
- Local vendor certified engineers
- 30 years of delivering quality solutions and services in Australia
What Our Clients Say
I recommend mcr to any company that requires a high level of responsiveness, technical proficiency, and a secure IT environment