We respect your personal information and your right to privacy under the Privacy and Personal Information Protection Act 1998.
At mcr, protecting your privacy and the confidentiality of your "personal information" is very important to us.
Personal information means information or an opinion (including information or an opinion forming part of a database) we hold about you. We have a duty to keep confidential all personal information we hold about you.
Generally, our duty of confidentiality applies except where disclosure of your personal information is:
- Compelled by law : For example, disclosure to various government departments and agencies such as the Australian Taxation Office, and disclosure to courts under subpoena.
- In the public interest : For example, where a crime, fraud or misdemeanour is committed or suspected, and disclosure against the customer's rights to confidentiality is justified.
- With your consent: Your consent is important to us. Your consent may be implied or express and it may also be verbal or written.
Security of your personal information
The company takes reasonable steps to protect your personal information from loss, misuse, unauthorised disclosure or destruction. mcr has in place generally accepted standards of technology and operational security in order to keep your personal information safe.
Access to your personal information.
mcr will, upon your request, and subject to applicable privacy laws, provide you with access to your personal information held by us. However, we ask that you identify, as clearly as possible, the type/s of information requested.
mcr will deal with your request to provide access to your personal information in a reasonable time - usually within 30 days of receipt of your request.
In certain circumstances, the law permits us to refuse your request to provide you with access to your personal information. Factors affecting your right to access include where:
- access would pose a serious threat to the life or health of any individual
- access would have an unreasonable impact on the privacy of others
- the request is frivolous or vexatious
- the information relates to a commercially sensitive decision making process
- access would be unlawful, or
- access may prejudice enforcement activities, a security function or commercial negotiations.